They take part in patient searches and data gathering on e-Healthscope and SystemOne to identify specific people cohorts, eg those with high blood pressure who are not on the hypertension register. They also help contact and organise patient appointments for these newly identified cohorts.
They support with key initiatives such as the Impact and Investment Fund (IIF) and the anticipatory care ICB programme. These tasks help Rushcliffe practices to meet the needs of patients and specific requirements from NHS England.
They help run the COVID vaccination programme: ordering and distribution of vaccine, contacting and booking patients in for appointments, running the clinics and keeping our population safe.
They support the improving access and extended access services: supporting staff with IT set up, rota management and clinic co-ordination.
They are also supporting new service developments such as spirometry and the mental health practitioner service, booking patients into clinics, ensuring they have the appropriate work leading up to appointments, and supporting some of the report functions needed in the PCN to provide assurances to practices, the ICB and NHS England.
Care co-ordinators are involved in a variety of PCN projects and NHS initiatives, all supporting improved care for Rushcliffe patients. Their role is varied and flexible. They work for PartnersHealth, on behalf of the Rushcliffe GPs as part of the PCN.
